PRIVACY POLICY

Kings Court Trust Corporation plc (Kings Court/we) is committed to protecting and respecting your privacy. Our Privacy Policy below explains how we will collect and use the information you give us. We may vary this Policy from time to time and the current version will be that published on this Website. 

Personal data we may collect about you
We may use your details to send you legal materials or other information that you have requested either via our Website or from one of our members of staff. We may also contact you (by post, telephone or email) to provide our services to you or to establish whether any of our services are of interest to you.
We may monitor your usage of this Website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.

Kings Court Data Protection Notice
We may use the information you provide for administration, marketing and customer services. We may disclose your information to our business partners for these purposes.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us and for us to be able to process their personal data (including sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice. 

For our joint protection and training purposes, telephone calls may be recorded and/or monitored.

Marketing and opting out
Unless you have asked us not to do so, we may contact you by (eg mail, telephone, SMS, text/picture/video message, fax, email) about products and services which may be of interest to you.

We may also share your information with our business partners. By providing us with your contact details, you will be indicating to us and our business partners, your consent to us and them, contacting you by mail, telephone, fax, email and SMS/MMS to let you know about any products and services which may be of interest to you.

If you prefer not to receive any further marketing communications from us, you can opt out at any time.

Disclosure of your personal data

We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent.

We are committed to treating your personal data with due care and in accordance with the data protection principles.

Keeping your data secure
We will use technical and organisational measures to safeguard your personal data. For example, access to INSIGHT is controlled by password and username which are unique to you and we will also store your personal data on secure servers.

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the Internet.

Use of cookies
When you use our Website, we may download something called a “cookie” to your computer. Our cookies provide us with non-personal statistical information about what you do on the Website. For example, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis.

Cookies are text files that identify for your computer (through what is known as an IP address) to our service and are used for several reasons. The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this Website.

For further information about cookies and how to disable them please go to: www.allaboutcookies.org

Your rights and how to access your personal information

If you believe that any of the data we hold about you in incorrect or being misused or want further information you have the right to request access to personal data which we may process about you. If you wish to exercise this right you should contact The Data Protection Officer at Kings Court Trust Corporation plc, Kings Court Bath, BA1 1ER. Please note that a fee of £10.00  including VAT will be charged for dealing with these requests.

Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to Probate@trustcorporation.com  or you can write to us at Kings Court Trust Corporation plc, Kings Court Bath, BA1 1ER or call us on 0845 126 0891.